Workstead.com and its affiliates provide their services to you subject to the following conditions. If you visit, register, or make a purchase from workstead.com, you accept these conditions. Please read them carefully.
When you place an order with workstead.com, you will be required to provide workstead.com with the following information: your name, email address, city, state, zip code and credit card information. In addition, you may choose to provide workstead.com with additional information. Except as provided herein, workstead.com will not sell to any third party your name, address, and email address unless you provide your informed consent, except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. All credit card information is kept confidential to ensure customer security. Workstead.com allows access to database information by third parties providing technical services, but only to the extent necessary to provide you with those services. In those instances, the third party is bound by these terms. Your informed consent shall be in the form of an “opt in” or similar policy. You understand and agree that workstead.com may disclose to third parties your zip code, gender and/or age, but only in the form of aggregated information. Workstead.com reserves the right to terminate your workstead.com account if workstead.com learns that you have provided workstead.com with false or misleading information.
Our products carry a lifetime warranty for materials and craftsmanship. We firmly stand behind everything we make and will do what is necessary to ensure client satisfaction.
Our lifetime warranty is limited to repair or replacement of fixtures and does not extend to ancillary charges such as site work or electrician fees. Determining whether repair or replacement is appropriate is at the sole discretion of our Production team. Any necessary repair work must be performed at our Production facility. Unauthorized repairs or modifications will void this warranty. Incorrect installation or failure to follow care instructions will void this warranty. This warranty does not cover damages from weathering, misuse, or normal wear and tear.
To start a return, email authorization request to Workstead within 2 days of shipment reciept. When authorized, we provide company credit for non-custom fixtures returned within fifteen (15) days of receipt. Returned fixtures must be in original condition and packaging, and must not have been installed. A 20% processing fee will apply, with balance issued as a company credit valid for 12 months.
Orders cancelled within one (1) business day will be fully refunded. Orders cancelled after this time will incur a 20% processing fee, with the balance issued as a company credit valid for 12 months.
DAMAGED OR DEFECTIVE FIXTURES
Clients must examine merchandise upon receipt and report any damage or deficiencies to WORKSTEAD in writing and photography within forty-eight (48) hours. Claims for damage will not be honored after that period. All packaging must be retained and visible damage to packaging must be noted in writing and photography, in order to make a claim with the shipper. We are not liable for anything beyond replacement or repair of defective or damaged fixtures, and will not be held responsible for installation expenses incurred as a result of damage or defect. Installation constitutes acceptance.
WORKSTEAD does not accept responsibility or liability for site preparation or conditions, installation, sealing or refinishing. It is the responsibility of the client to determine whether site conditions are suitable to receive the fixtures ordered. This includes details pertaining to electrical junction boxes and moisture conditions. WORKSTEAD is not liable for defective or improper installation work.
When you visit workstead.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of workstead.com or its content suppliers and protected by United States and international copyright law. The compilation of all content on this site is the exclusive property of workstead.com and protected by U.S. and international copyright law. All software used on this site is the property of workstead.com or its software suppliers and protected by United States and international copyright law.
LICENSE AND SITE ACCESS
Workstead.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of workstead.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of workstead.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of workstead.com and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing workstead.com’s name or trademarks without the express written consent of workstead.com. Any unauthorized use terminates the permission or license granted by workstead.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of workstead.com so long as the link does not portray workstead.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any workstead.com logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Workstead.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Workstead.com and its affiliates attempt to be as accurate as possible. However, workstead.com does not warrant that pricing or other content of this site is at all times accurate, complete, reliable, current, or error-free. If pricing offered by workstead.com itself is not as described, your sole remedy is to request a refund within seven (7) days of receipt per workstead.com’s refund and cancellation policy.
The pricing of our fixtures is subject to change without prior notice. All fixtures are invoiced at the price in effect at the time an order is received. We honor written quotations (including custom projects) for thirty (30) days from the issue date.
Except where noted otherwise, the price displayed for products is estimated in accordance with standard industry practice. The price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. Disclaimer of warranties and limitation of liability this site is provided by workstead.com on an “as is” and “as available” basis. Workstead.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, workstead.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Workstead.com does not warrant that this site, its servers, or e-mail sent from workstead.com are free of viruses or other harmful components. Workstead.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
By visiting workstead.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and workstead.com or its affiliates.
Any dispute relating in any way to your visit to workstead.com or to products you purchase through workstead.com shall be submitted to confidential arbitration in brooklyn, ny, except that, to the extent you have in any manner violated or threatened to violate workstead.com’s intellectual property rights, workstead.com may seek injunctive or other appropriate relief in any state or federal court in the state of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the american arbitration association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.
Workstead Products LLC